technology Archives - TermSync

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We dig the latest TurboTax commercial. Why, you ask?


You don’t wonder when you’re going to receive that Snazzy Napper you ordered…because technology will tell you exactly where it is. We’re sure most of you have seen the series of Intuit TurboTax commercials that have been making headlines recently. Although all of them had us entertained, it was the most recent one that resonated…

B2P: Give Your Customers Options

Technology has changed the way we communicate. Skype, Twitter, Facebook, and text messaging have transformed how many of us interact in our personal lives.  Most post-sale B2B interactions, however, are still done via phone or email.  Although there’s certainly still a place for phone and email support, truly customer-centric businesses should evaluate whether additional support…