customer support Archives - TermSync

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Why Your Customers Love TermSync

Customers — the foundation of every business. They decide whether your company is successful … or not. So, what entices customers the most when choosing an organization to invest in? Not surprisingly, it’s how easy it is for them to do business with said company. Because let’s be honest, I don’t want to spend an…

Customer Spotlight: SoTel Systems

To kick-off the new year, TermSync would like to recognize the team at SoTel Systems. SoTel Systems, LLC is the premier wholesale supplier for business communications products and services. They offer traditional refurbished and unused voice and data equipment, authorized distribution of VOIP equipment, and commercial SIP Services for both inbound and outbound traffic. With over…

B2P: Give Your Customers Options

Technology has changed the way we communicate. Skype, Twitter, Facebook, and text messaging have transformed how many of us interact in our personal lives.  Most post-sale B2B interactions, however, are still done via phone or email.  Although there’s certainly still a place for phone and email support, truly customer-centric businesses should evaluate whether additional support…